Is HotelStatus legit?
HotelStatus is an independent service that delivers hotel elite status and night credits to your existing loyalty account through fulfilment partners. You only share your name, email and member number, never your password; payment is by Stripe; and if we can't deliver, you get a full refund. We're not affiliated with any hotel company, and hotel programs can review accounts, so read the risks below before you order.
Who we are
HotelStatus is an independent service. We take orders on hotelstatus.app, and our fulfilment partners deliver hotel elite status packages and elite night credits to your existing Marriott Bonvoy, Hilton Honors, World of Hyatt or IHG One Rewards account. We are not affiliated with, endorsed by or acting for any hotel company.
How delivery works
You choose a package and give us the name on your loyalty account, your email and your member number. For night credits you also tell us any stays you've already booked, so the nights are arranged around them.
We pass the order to our fulfilment partner, keep you updated by email (and WhatsApp if you message us), and email you when it's on your account. Status packages usually post within 1–3 business days; night credits usually start posting within a few days.
What protects you
Your password stays yours. We never ask for your hotel account password and never log in to your account. Anyone who asks for it is a red flag.
Payment goes through Stripe. Your card details never reach our servers.
Full refund if we can't deliver: if a status package isn't delivered within 10 business days, or night credits within 30 days, you get your money back (see the refund policy for the details and exceptions). If only some night credits can be posted, we refund the rest.
A real person answers: email us or WhatsApp us, and every order is followed up by hand.
The risks, stated plainly
Hotel loyalty programs set their own rules and can review accounts. A program can change its terms, or review and remove status or nights on an account, without involving us. If that happens because of an error on our or our partner's side within 30 days of delivery, we deliver again or refund you; beyond that, we can't control how a program treats your account.
While night credits are posting, don't book or stay at a hotel in the same program unless you tell us at least 3 days before: overlapping stays can stop nights from posting.
Please read your program's terms before ordering, and only order if you're comfortable with them.
If you'd rather use only official routes
That's a perfectly good choice. Our free guides explain the official options too: status challenges and matches, co-branded credit cards and how each program counts nights.
What customers say
“Smooth from start to finish. I only shared my name, member number and the dates to avoid, the team kept me updated on WhatsApp, and my 12 Marriott nights are coming through.”
“Easy process: name, member number and the dates I was already staying. They handled the rest and kept me posted on WhatsApp.”
“I was wary of anything to do with my Marriott account, but they never asked for my password, only my member number. Kept me updated the whole way.”
“Needed nights to keep my status for next year. Ordered, told them which dates to avoid, and the nights are posting. No stays required.”
FAQ
- Is HotelStatus affiliated with Marriott, Hilton, Hyatt or IHG?
- No. We're an independent service; the hotel programs don't endorse us.
- Do you need my hotel account password?
- No, never. We only need your name, email and member number.
- How do I pay, and is it secure?
- By card through Stripe's checkout. Card details never reach our servers.
- What if my status or nights don't post?
- You get a full refund if we can't deliver: status within 10 business days, night credits within 30 days. Partial deliveries are refunded for what didn't post.
- Can a hotel program remove status or nights?
- Programs can review accounts and change their rules. If removal is caused by an error on our side within 30 days of delivery, we redeliver or refund.
- How long does delivery take?
- Status packages usually 1–3 business days; night credits usually start posting within a few days of your order.
Questions before ordering? Email support@hotelstatus.app. Read the terms, the refund policy and our free guides.